Welcome to Deals Gardenith Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website gardenith.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms.

1. Our Store and Products

Deals Gardenith Store specializes in premium plants and garden accessories, with particular expertise in Acer varieties and other ornamental species. Our products are curated for gardening enthusiasts who value quality and biodiversity.

Product Characteristics

Our inventory includes:

  • Live plants (including Acer, Amelanchier, Albizia, and other specialty varieties)
  • Garden accessories and tools
  • Seasonal and clearance items (as marked)

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Comply with all applicable laws and regulations regarding plant importation in your region
  • Use our products only for lawful purposes
  • Not reproduce, duplicate, or resell our products without authorization
  • Accept responsibility for proper plant care after delivery

3. Ordering and Payment

Order Process

When you place an order:

  1. You will receive an order confirmation email
  2. We process orders within 1-2 business days
  3. You will receive shipping confirmation with tracking information

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are in USD. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Shipping Policy

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch)
  • Free Shipping: Orders over $50 via EMS (15-25 days after dispatch)

Delivery Areas

We ship worldwide except to parts of Asia and remote regions. Some plant varieties may have additional shipping restrictions.

Delivery Issues

Please inspect your order upon receipt. Report any damages or discrepancies within 48 hours to [email protected] with photos of the issue.

5. Returns and Refunds

Return Policy

Returns are accepted within 15 days of delivery for most items. The following are non-returnable:

  • Live plants (all Acer varieties, Amelanchier specimens, Albizia plants, etc.)
  • Personalized or custom orders
  • Clearance items (marked as such)

Return Process

  1. Contact our customer care at [email protected] within 15 days
  2. Repackage items securely in original packaging when possible
  3. Ship to: Gardenith Returns, 120 Wells Avenue, Glen Burnie, US 21061

Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on gardenith.com, including plant descriptions, photographs, and design elements, is our property or used with permission. You may not:

  • Republish material from our site
  • Sell, rent, or sub-license material from our site
  • Reproduce, duplicate, or copy content for commercial purposes
  • Redistribute content from our site (except for specific sharing functions we provide)

7. Limitation of Liability

Deals Gardenith Store shall not be liable for:

  • Any plant loss or damage after delivery
  • Incorrect plant care by the customer
  • Shipping delays beyond our control
  • Incorrect plant identification by the customer
  • Any indirect, special, or consequential damages

8. Governing Law

These Terms shall be governed by the laws of the State of Maryland, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

10. Contact Us

For questions about these Terms, please contact us at:

Deals Gardenith Store
120 Wells Avenue
Glen Burnie, US 21061
Email: [email protected]